Privacy Policy
Zpay Tech Pvt Ltd, having its registered office at Chennai, India (hereinafter referred to as “Zpay Tech Pvt Ltd”), values your trust and respects your privacy. This Privacy Policy provides details about the manner in which your data is collected, stored and used by us. You are advised to read this Privacy Policy carefully.
By visiting Zpay Tech Pvt Ltd’s website (www.zpaypayments.com) or using our mobile applications, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not use or access Zpay Tech Pvt Ltd’s website or mobile applications.
Note: Our privacy policy may be updated at any time without prior notice. To stay informed, we encourage you to review this policy periodically. This Privacy Policy shall apply uniformly to desktop and mobile applications offered by Zpay Tech Pvt Ltd.
General
Zpay Tech Pvt Ltd will not sell, share or rent your personal information to any third party, nor use your email address/mobile number for unsolicited emails or SMS. Any communications from Zpay Tech Pvt Ltd will be strictly related to our services, products, or this Privacy Policy.
From time to time, Zpay Tech Pvt Ltd may share general statistical information (e.g., number of visitors, transaction volumes, service usage)—without identifying individuals—solely for business or analytical purposes.
Zpay Tech Pvt Ltd also reserves the right to disclose personal data to third parties if required under applicable law or by legally compliant requests.
Personal Information
“Personal Information” includes any data that can identify an individual, such as:
Name, address, mobile number, and email ID
Payment card details (card number, expiry, cardholder name, etc.)
Information related to your services (mobile phone, utility, DTH, or internet accounts, etc.)
Any details voluntarily provided in relation to availing services on Zpay Tech Pvt Ltd
While using www.zpaypayments.com, we may also collect:
Domain/host details from which you access the Internet
Your IP address and Internet Service Provider (ISP)
Anonymous statistical data related to site usage
Use of Personal Information
Zpay Tech Pvt Ltd uses collected data for purposes including:
Providing requested services and processing transactions
Troubleshooting problems and resolving disputes
Promoting safe transactions and preventing fraud
Measuring user interests and improving services
Customizing user experience and delivering personalized services
Informing users about offers, products, services, and updates
Enforcing terms of use and applicable laws
Your contact details may also be used to share offers and recommendations based on your usage history and preferences.
Do We Use Cookies?
Yes. Cookies are small files placed on your device through your web browser, which enable the site or service provider to recognize your browser and capture information.
Our cookies are used to:
Remember and process transactions through Zpay Tech Pvt Ltd accounts
Store user preferences for future visits
Compile anonymous aggregate data about site traffic and interactions for service improvements
We may use trusted third-party analytics tools to track this information.
User Control:
You can choose to allow your browser to warn you each time a cookie is sent or disable cookies completely.
Disabling cookies may affect the proper functioning of certain features and services on our website.
Links to Other Websites
The Website may display or link to third-party services or products. These external websites have independent privacy policies, and Zpay Tech Pvt Ltd has no control or liability over their content, security, or practices. However, we welcome feedback regarding such external sites to protect the interests of our users.
Security
Zpay Tech Pvt Ltd uses robust security practices to ensure protection from unauthorized access, misuse, or alteration of information.
When accessing or updating your account information:
We provide the use of a secure server
Your data is safeguarded by strict internal policies
We adhere to industry-aligned technical and organizational measures to ensure confidentiality and integrity of data
Consent
By using the Website and/or by voluntarily providing your information to Zpay Tech Pvt Ltd, you consent to the collection, storage, and use of your information in accordance with this Privacy Policy—including sharing of such data in compliance with applicable laws and within the scope of this Policy.